Pro Citas User Documentation

Download Pro Citas APP

Android Users Please open it using the Chrome Browser or Samsung Internet.

  • Download the app: if this is the first time you are using pro citas and  you would  like  to download the app  click here to install or visit the website and click on the floating circle.

IOS users Please open it using Safari visit the website procitas.com.do

  • Click on the share button and press add to Homescreen. Or simply click on the floating button and it will guide you to download it.

How to make an appointment in Pro Citas?

 

Anuncio que describe la página de citas de Pro Citas y su explicación

After downloading the app open it and you will find two tabs whcih are the Providers and Establishments What are Providers? Providers are providers of service. You can book with your provider in Pro Citas which can be (doctors, personal trainers, yoga instructors…) What are Establishments? Establishments are all the companies that are using Pro Citas. You can book with any businesses Providers that is in Pro Citas. These companies can include (Hospitals, Touristic places, salons, and spas….) You can book an appointment by doing the following steps.

Choose category in the Providers Tab

Banner que describe la página de proveedores de Pro Citas y su explicación

  1. Once you have chosen your category (either doctors, personal trainers, yoga...). Please select the service that you need to book. You can also filter by location. You can also search for your providers name in the search box to find your provider of your choice.
  2. After selecting your service click on Book now. Choose the available date and time. Note: Some services might include a recurring visit option.
  3. Finally fill up your information correctly to receive emails and WhatsApp notifications. Press continue to complete your reservation! Note: We strongly suggest to correctly use a valid email and phone number.

Access your Profile

Banner que describe la página de perfil de Pro Citas y su explicación

After booking your appointment you will receive an confirmation email. To enter your profile simply click the button found in the email (login to your profile). Your will be redirected to set up a password for your profile.  Note: We greatly advice to use a strong password. Having a hard password is really important to protect your account.

Managing your appointments

  1. In Pro Citas profile page you have two tabs whcih are Appointments tab and Events tab. In the Appointments tab you can reschedule or cancel your appointments.
  2. Reschedule: o reschedule your appointment to another day or hour simply click on the edit icon (pencil) and choose reschedule. Set the date and hour then click confirm.
  3. Cancel: To cancel your appointment to simply click on the edit icon (pencil) and choose cancel and click confirm.
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